Refund policy

RETURN & REFUND POLICY

Due to hygiene reasons, all sales are final. We do not accept returns or exchanges on opened or used products.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and a photo of the issue.

Once reviewed, we will provide a replacement or appropriate solution if applicable.

For any concerns, please contact us at: shoplumilashes@gmail.com